Shipping Policy

Order Processing

All custom items require a processing time of 1-2 weeks. This allows us to personalize your items according to your specifications. If you need your items sooner, please contact us to discuss availability for rush processing. Additional fees may apply.

 We offer several shipping options for your convenience after processing 

 Standard Shipping: Estimated 5-7 business days

  Expedited Shipping: Estimated 2-3 business days

 Overnight Shipping: Delivery the next business day

Delivery Issues

While we do our best to ensure your order is shipped on time, we are not responsible for any delays caused by the shipping carrier. If your order does not arrive within the estimated delivery time, please reach out to the shipping carrier directly for updates.

Lost or Damaged Items

In the event that your order is lost or damaged during shipping, we are not held responsible for the loss or damage. Customers must file any claims directly with the shipping carrier. We recommend that you keep the original packaging and any related materials should you need to file a claim.